Privacy Policy

Last updated: January 1, 2026

At UrbanGreen ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to urban gardening education and consultation.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our webinars or workshops
• Subscribe to our newsletter
• Contact us through our contact form
• Request consultation services
• Participate in our community forums

This information may include your name, email address, phone number, mailing address, gardening experience level, and specific gardening interests.

Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website information
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our urban gardening services
• Processing registrations for webinars and workshops
• Sending newsletters and educational content about urban gardening
• Responding to your inquiries and providing customer support
• Personalizing your experience and improving our services
• Analyzing website usage to enhance user experience
• Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users
• Legal Requirements: We may disclose information when required by law, court order, or legal process
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner
• Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure server environments and data storage
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal information
• Rectification: The right to request correction of inaccurate or incomplete information
• Erasure: The right to request deletion of your personal information under certain circumstances
• Restriction: The right to request limitation of processing your personal information
• Data Portability: The right to receive your personal information in a structured, machine-readable format
• Objection: The right to object to processing of your personal information for certain purposes

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences, but please note that disabling certain cookies may affect website functionality.

Types of cookies we use include:

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for targeted content (with your consent)

Third-Party Links

Our website may contain links to third-party websites, including gardening resources, equipment suppliers, and community forums. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: